Terms and Conditions

100% Satisfaction Guarantee

At Skinnyfish Creative, customer satisfaction is our highest priority. We are fully committed to providing a superior experience to our customers, ensuring that every interaction with us exceeds expectations. Our dedication to quality is unwavering, and we promise that each product leaving our premises will meet the high standards we stand by. If you are not completely satisfied with your purchase, please reach out to us, and we will make it right.


Overview of Our Printing Services

As a leading provider of high-quality printing solutions, Skinnyfish Creative offers a comprehensive range of services designed to meet the diverse needs of our clients. Our offerings include:

  • Custom Printing: Tailor-made printing solutions to bring your creative ideas to life, whether for personal use or professional purposes.
  • Business Printing: Professional printing services aimed at enhancing your brand image, including business cards, promotional materials, and more.
  • Large Format Printing: High-impact visuals perfect for banners, posters, and other large-scale needs.
We pride ourselves on offering personalized service with a "White Glove Service" approach, ensuring that each order receives the attention it deserves from start to finish. Skinnyfish Creative distinguishes itself from competitors through a commitment to quality and customer-centered practices, including:
  • Premium Quality: Each product is crafted with precision using high-grade materials to ensure durability and vibrant results.
  • State-of-the-Art Technology: Utilizing cutting-edge printing technologies to deliver exceptional clarity and detail.
  • Environmental Responsibility: Sustainable practices and eco-friendly materials are at the core of our operations, making us a responsible choice for environmentally-conscious customers.30-Day Return Policy Your satisfaction is guaranteed with Skinnyfish Creative. We offer a flexible 30-day return policy to ensure you are delighted with your purchase. If for any reason you are unsatisfied, you may initiate a return within 60 days of receiving your order. We will strive to resolve any issues swiftly to maintain our high standards of customer satisfaction.


Commitment to Excellence Skinnyfish Creative is committed to excellence in all we do. Our passion for superior quality and dedication to innovation drive us to continuously improve our services, ensuring we provide the best possible experience to our customers and business partners alike.


Contact Us We believe in fostering open communication with our customers. Our friendly and knowledgeable support team is ready to assist you with any inquiries or concerns. Feel free to reach out to us via email at hello@skinnyfishcreative.com or by calling our customer service line (888) 711-5963 for immediate assistance. We are here to help you every step of the way. At Skinnyfish Creative, we look forward to building lasting relationships based on trust, quality, and exceptional service. We appreciate your business and are excited to partner with you in bringing your printing projects to life.


Terms and Conditions
Last updated: July 16, 2025

These Terms and Conditions (“Terms”) govern your use of the Skinnyfish Creative, LLC website located at www.skinnyfishcreative.com (the “Site”) and any orders placed or services purchased through the Site. By accessing or using the Site and/or placing an order, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms, please do not use the Site or place an order.

1. CHANGES TO TERMS

Skinnyfish Creative LLC may revise these Terms at any time by posting an updated version on the Site. Your continued use of the Site or receipt of products or services following any changes constitutes your acceptance of the revised Terms.

2. ELIGIBILITY & ACCOUNT REGISTRATION

  • You must be at least 18 years old to create an account or place an order.
  • When you register, you agree to provide accurate, current, and complete information, and to keep it updated.
  • You are responsible for safeguarding your username and password, and for any activity conducted through your account. Notify us immediately of any unauthorized use.

3. USE OF THE SITE

  • Personal, Non-Commercial Use: You may use the Site only for personal, non-commercial purposes.
  • Prohibited Conduct: You agree not to reproduce, distribute, modify, reverse-engineer, scrape, crawl, deface, spam, or otherwise exploit the Site or its Content for any unauthorized purpose.
  • Rights Reserved: All rights not expressly granted are reserved by Skinnyfish Creative LLC.

4. ORDERING & PAYMENT

  • Product Availability & Pricing: All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel orders at our discretion.
  • Payment Terms: By submitting an order, you authorize us (or our third-party payment processor) to charge your chosen payment method. You represent that you have the legal right to use the payment method.
  • Taxes & Fees: You are responsible for all applicable taxes and fees.
  • Digital & Personalized Products: All personalized and made-to-order items are processed immediately and may be charged at the time of order.

5. SHIPPING & RISK OF LOSS

  • Title and risk of loss for products pass to you upon delivery to the carrier.
  • We may ship orders in one or more shipments, unless otherwise agreed.

6. USER-SUBMITTED CONTENT

  • Definitions: “User Content” means any photos, designs, text, or other materials you upload to the Site.
  • License Grant: You retain ownership of your User Content, but grant Skinnyfish Creative LLC a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, distribute, display, and create derivative works of your User Content in connection with providing products or services.
  • Warranties: You represent and warrant that you own or have all necessary rights to your User Content, and that its use will not infringe any third-party rights. You agree to obtain releases from any identifiable individuals in your User Content.
  • Removal Rights: We may remove or refuse any User Content at our discretion, without liability.

7. INTELLECTUAL PROPERTY

  • All Site content—including text, graphics, logos, and software—is owned or licensed by Skinnyfish Creative LLC and protected by copyright, trademark, and other laws.
  • You may not use our trademarks or service marks without our prior written consent.

8. THIRD-PARTY LINKS & SERVICES

  • The Site may contain links to third-party websites or services. We do not endorse and are not responsible for their content or practices. Your use of third-party sites is at your own risk and subject to their terms.

9. WARRANTIES & DISCLAIMERS

  • AS IS: Except as expressly set forth herein, all products and services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind.
  • NO IMPLIED WARRANTIES: To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

10. LIMITATION OF LIABILITY

  • To the maximum extent permitted by law, Skinnyfish Creative LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or products, even if advised of the possibility of such damages.
  • Our total liability for any claim arising under these Terms shall not exceed the price paid by you for the product or service giving rise to the claim.

11. INDEMNIFICATION

You agree to indemnify and hold Skinnyfish Creative LLC, its officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or your violation of any law or third-party right.

12. DMCA NOTIFICATION PROCEDURE

If you believe your copyright has been infringed, send a notice containing the following to our Designated Agent:

  1. Physical or electronic signature of the copyright owner or authorized agent.
  2. Identification of the copyrighted work claimed to be infringed.
  3. Identification and location of the infringing material.
  4. Your contact information.
  5. A statement of good-faith belief that use is unauthorized.
  6. A statement under penalty of perjury that the information is accurate.

Designated Agent:

Attn: Copyright Agent
Email: copyright@skinnyfishcreative.com
Address: Skinnyfish Creative LLC, 6 E Main Street, Hyrum, UT 84319

13. TERMINATION

We may suspend or terminate your access, without notice, for any conduct that we believe violates these Terms or is harmful to other users or us. Upon termination, your right to access the Site and your account will immediately cease.

14. GOVERNING LAW & DISPUTE RESOLUTION

  • These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.
  • Any dispute arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in Cache County, Utah. You and Skinnyfish Creative LLC each submit to the jurisdiction of those courts.

15. MISCELLANEOUS

  • Severability: If any provision is invalid, the remainder shall remain in full force.
  • Waiver: Our failure to enforce any right shall not waive that right.
  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Skinnyfish Creative LLC with respect to the Site and services.

16. CUSTOM DESIGN SERVICES

We may offer you the opportunity to engage with our designers (“Custom Design Services”) to create a custom design for a specific product (“Custom Designed Product”). By using the Custom Design Services, you agree to the following:

  • Your Materials: You are solely responsible for the materials you submit for Custom Design Services and warrant that you own or have all necessary rights in those materials.
  • License to Us: You grant Skinnyfish Creative LLC a fully paid, worldwide, non-exclusive, royalty-free license to use your copyrights, logos, trademarks, and artistic designs contained in the submitted materials solely for the purpose of providing the Custom Design Services and producing the Custom Designed Product.
  • Ownership of Final Design: You retain all right, title, and interest in the final Custom Design and Custom Designed Product, including all copyrights and other intellectual property rights.
  • Modifications & Fees: If you request changes to the Custom Design or Custom Designed Product after delivery, additional fees may apply and our customer service representatives can assist you.

Contact Us
If you have questions about these Terms, please contact us at:

  • Email: legal@skinnyfishcreative.com
  • Phone: (888) 711-5963
  • Mailing Address: Skinnyfish Creative, LLC, 6 E Main Street, Hyrum, UT 84319